SmartCare Pool Service
Smart protection. Safe swimming.
Unbalanced water isn’t just unpleasant — it can be unsafe.
SmartCare combines 24/7 digital monitoring with weekly professional service so your family is always protected, your equipment lasts longer, and your pool is always ready to swim.
SmartCare combines 24/7 digital monitoring with weekly professional service so your family is always protected, your equipment lasts longer, and your pool is always ready to swim.
The Only Pool Plan That Protects 24/7
Charleston's first 24/7 monitored pool care plan from 843 Pool Service.
Revolutionary Pool Monitoring Technology
No More Guesswork
With SmartCare, your pool is never left to chance.
The WaterGuru Sense S2 tracks your pool’s chemistry every day — measuring pH, chlorine, and temperature every 30 minutes.
The WaterGuru Sense S2 tracks your pool’s chemistry every day — measuring pH, chlorine, and temperature every 30 minutes.
Connected to our Pool Brain system, it gives our team live insight and sends automatic alerts the moment readings change — even between weekly service visits.
The result: fewer chemical swings, safer water for your family, and longer-lasting equipment.
No over-treating. No guesswork. Just perfect balance and total peace of mind, 24/7.
No over-treating. No guesswork. Just perfect balance and total peace of mind, 24/7.
Why Pool Water Balance Matters in SC
Even crystal-clear water can hide dangerous imbalances, especially in Charleston’s heat and storms. When chemistry drifts, kids absorb chemicals through their skin, bacteria can grow, and equipment begins to corrode.
Getting Skin and Eye Irritation
Low pH burns eyes and skin — kids feel it first.
Hidden Germs in the Water
Even clear water can carry bacteria causing ear or stomach illness.
Unseen Risks Before It Turns Green
Chemistry can fail hours before water looks cloudy.
Pool & Equipment Damage
Unbalanced water slowly eats away at pumps, heaters & surfaces.
SmartCare keeps your water in the safe zone (pH 7.2–7.6), protecting your family’s health while extending your pool’s life.
Why Charleston Families Choose SmartCare
1
Always Safe to Swim
Your water is checked automatically every day, keeping your family protected 24/7 — not just on service day.
2
Fewer Chemicals, Softer Water
AI-guided dosing keeps your pool perfectly balanced with fewer harsh chemicals and a gentler, healthier swim.
3
Proactive Issue Detection
SmartCare detects changes in pH, chlorine, or flow before issues appear — preventing cloudy water, algae, and irritation.
4
Storm Response & Rapid Recovery
Charleston’s storms can shift your chemistry fast — SmartCare alerts us instantly, so we can restore balance before damage occurs.
5
Consistent, Professional Service
Weekly uear round visits include full cleaning, balancing, and detailed Pool Brain reports with photos.
6
Year-Round Peace of Mind
No surprises, no green water — just clear, safe, swim-ready water every day of the year.
SmartCare Plan: 12 Months of Protection
One simple plan, one clear price, and full protection for your family’s pool all year long.
SmartCare combines daily digital monitoring with professional care tailored to Charleston’s weather and seasons.
SmartCare combines daily digital monitoring with professional care tailored to Charleston’s weather and seasons.
What’s Included All Year
24/7 Smart Monitoring — WaterGuru + Pool Brain track your pool chemistry around the clock.
Daily Readings — Automatic pH, chlorine & temperature checks every day for perfect balance.
Professional Service Visits — cleaning, testing & balancing included.
Chemicals Included — Every visit includes dosing & adjustments; no hidden add-ons
Pool Brain Reports — After every visit, you get photos, chemistry logs & notes right in your client portal.
Proactive Alerts — We respond the moment chemistry or flow shifts — before problems appear.
Storm & Weather Protection — Automatic checks after rain or heat to prevent cloudy or green water.
Filter or Salt-Cell Deep Clean — Each full clean keeps water clear and equipment efficient.
System Optimization — We fine-tune pump run times & flow for energy efficiency/ equipment life.
Available in Sullivan’s Island, Isle of Palms, Daniel Island & select Mount Pleasant neighborhoods.
Your SmartCare Investment
SmartCare – $399/month
Weekly pool service plus 24/7 remote water monitoring and standard chemicals included.
$99 One-Time Set-Up Fee
Covers SmartCare monitoring equipment installation and activation.
Requires a 12-month contract for continuous protection.
Start SmartCare today for just $399/month!
Secure your spot before premium routes fill up in Sullivan’s, IOP, and Daniel Island.
I had no idea clear water could still be unsafe until SmartCare showed me. Now I don’t have to second-guess if it’s okay for my kids to swim — it’s always safe.
— Melissa R., Mount Pleasant
The peace of mind is worth every dollar. After a heavy storm, I got a text saying my pool wasn’t safe. By the next day, it was back in balance before we even planned to swim.
— David S., Daniel Island
I never realized how dangerous the wrong pH could be until I thought back to all the ear infections my kids had. Since switching to 843 SmartCare Service, I don’t stress anymore — I know the water is always safe.
— Stephanie W., West Ashley
Frequently Asked Questions
What makes SmartCare different from regular pool service?
Traditional service only checks your water once a week. SmartCare monitors your pool 24/7 using WaterGuru technology and Pool Brain reporting — giving you daily data, faster response, and safer water all year long.
How often do you visit my pool?
SmartCare is a weekly service.
Are chemicals included in the plan?
SmartCare is built for Charleston weather. Storms aYes! All standard balancing chemicals are included at no extra cost.
That means no surprise charges for chlorine, salt, or pH adjustments — ever.
That means no surprise charges for chlorine, salt, or pH adjustments — ever.
What happens if there’s a storm or chemistry problem?
SmartCare automatically detects changes in water chemistry or pump flow.
If your WaterGuru flags a risk, our team is alerted instantly and responds before your pool turns cloudy or unsafe.
If your WaterGuru flags a risk, our team is alerted instantly and responds before your pool turns cloudy or unsafe.
What’s included during each visit?
Each visit includes:
- Full water test & chemical adjustment
- Skimming, brushing, and vacuuming
- Basket cleaning & equipment inspection
- Pool Brain Report with photos, readings, and service notes
What if I need an extra service visit?
You get one emergency call-out per season included for urgent issues like equipment failure or unsafe chemistry.
Additional unscheduled visits are $75 each.
Additional unscheduled visits are $75 each.
Can I cancel the service?
Yes — SmartCare is a 12-month plan with a 30-day cancellation notice.
If you cancel, we’ll schedule a pickup for your monitoring equipment and refund your deposit once it’s returned.
If you cancel, we’ll schedule a pickup for your monitoring equipment and refund your deposit once it’s returned.
Do I have access to my pool’s data?
Absolutely. You’ll have access through the WaterGuru app and your Pool Brain client portal, where you can view chemistry readings, visit history, and technician notes anytime.
Ready for 24/7 Pool Protection?
With SmartCare, your family’s pool is no longer left to chance. You’ll get:
Always-safe swimming with 24/7 smart monitoring
Fast recovery after storms and heavy rain
Fewer chemicals and softer, healthier water
Weekly premium service built for Charleston’s coastal conditions
Get full SmartCare protection for $399/month + a one-time $99 setup. Premium, worry-free pool care for Charleston’s highest-quality pools.
Serving Areas
- Daniel Island
- Mount Pleasant
- Charleston
- Isle of Palms
- Folly Beach
- Goose Creek
- Johns Island
- Summerville
- North Charleston
- Hanahan
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