SmartCare Pool Service
Smart protection. Safe swimming.
Unbalanced water isn’t just unpleasant — it can be unsafe.
SmartCare combines 24/7 digital monitoring with expert pool service so your family is always protected, your equipment lasts longer, and your pool is always ready to swim.
SmartCare combines 24/7 digital monitoring with expert pool service so your family is always protected, your equipment lasts longer, and your pool is always ready to swim.
The Only Pool Plan That Protects 24/7
Charleston's first 24/7 monitored pool care plan from 843 Pool Service.
Revolutionary Pool Monitoring Technology
No More Guesswork
With SmartCare, your pool is no longer left to chance. Your WaterGuru Sense S2 tracks your pool’s chemistry every day, measuring pH, chlorine, and temperature every 30 minutes.
Connected to our Pool Brain system, it gives our team live insight and sends automatic alerts when readings change — even between visits.
That means fewer chemical swings, safer water for your family, and cleaner equipment. No over-treating. No guesswork. Just 24/7 balance and total peace of mind.
Why Pool Water Balance Matters in SC
Even crystal-clear water can hide dangerous imbalances, especially in Charleston’s heat and storms. When chemistry drifts, kids absorb chemicals through their skin, bacteria can grow, and equipment begins to corrode.
Getting Skin and Eye Irritation
Low pH burns eyes and skin — kids feel it first.
Hidden Germs in the Water
Even clear water can carry bacteria causing ear or stomach illness.
Unseen Risks Before It Turns Green
Chemistry can fail hours before water looks cloudy.
Pool & Equipment Damage
Unbalanced water slowly eats away at pumps, heaters & surfaces.
SmartCare keeps your water in the safe zone (pH 7.2–7.6), protecting your family’s health while extending your pool’s life.
Why Charleston Families Choose SmartCare
1
Always Safe to Swim
Your water is checked automatically every day, keeping your family protected 24/7 — not just on service day.
2
Fewer Chemicals, Softer Water
AI-guided dosing keeps your pool perfectly balanced with fewer harsh chemicals and a gentler, healthier swim.
3
Proactive Issue Detection
SmartCare detects changes in pH, chlorine, or flow before issues appear — preventing cloudy water, algae, and irritation.
4
Storm Response & Rapid Recovery
Charleston’s storms can shift your chemistry fast — SmartCare alerts us instantly, so we can restore balance before damage occurs.
5
Consistent, Professional Service
Weekly summer and bi-weekly winter visits include full cleaning, balancing, and detailed Pool Brain reports with photos.
6
Year-Round Peace of Mind
No surprises, no green water — just clear, safe, swim-ready water every day of the year.
SmartCare Plan: 12 Months of Protection
One simple plan, one clear price, and full protection for your family’s pool all year long.
SmartCare combines daily digital monitoring with professional care tailored to Charleston’s weather and seasons.
SmartCare combines daily digital monitoring with professional care tailored to Charleston’s weather and seasons.
Service Schedule
Winter Season (Oct 1 – Mar 30)
Bi-weekly visits keep your water balanced and protected through cooler months.
Summer Season (Apr 1 – Sep 30)
Weekly visits ensure your pool stays clear and swim-ready during Charleston’s hottest season.
What’s Included All Year
24/7 Smart Monitoring — WaterGuru + Pool Brain track your pool chemistry around the clock.
Daily Readings — Automatic pH, chlorine & temperature checks every day for perfect balance.
Professional Service Visits — cleaning, testing & balancing included.
Chemicals Included — Every visit includes dosing & adjustments; no hidden add-ons
Pool Brain Reports — After every visit, you get photos, chemistry logs & notes right in your client portal.
Proactive Alerts — We respond the moment chemistry or flow shifts — before problems appear.
Storm & Weather Protection — Automatic checks after rain or heat to prevent cloudy or green water.
Filter or Salt-Cell Deep Clean — Each full clean keeps water clear and equipment efficient.
System Optimization — We fine-tune pump run times & flow for energy efficiency/ equipment life.
Your SmartCare Investment
Monthly Investment
$199/month (Winter Season - Oct 1 - Mar 30)
$299/month (Summer Season - Apr 1 - Sep 3-)
Setup & Contract
$500 refundable equipment deposit (one-time fee covering WaterGuru Sense S2 + Pool Brain setup).
Requires a 12-month contract for continuous protection.
Start SmartCare today for just $199/month!
Lock in your winter service rate and get full 24/7 pool monitoring before the season turns.
Why SmartCare Adjusts with the Seasons
Pools in Charleston don’t need the same care in cooler months as they do in the summer heat.
SmartCare automatically adjusts service based on your pool’s real needs — never cutting safety or charging for unnecessary visits.
SmartCare automatically adjusts service based on your pool’s real needs — never cutting safety or charging for unnecessary visits.
Winter Season (Oct 1 – Mar 30)
Cooler water slows algae and chemical use.
Bi-weekly visits keep your pool clear, balanced, and protected.
24/7 monitoring continues, so we catch any shifts between visits.
Summer Season (Apr 1 – Sep 30)
Charleston’s heat and heavy pool use demand closer attention.
Weekly visits maintain perfect water balance all swim season.
Daily readings + proactive alerts ensure your pool stays safe and swim-ready.
This seasonal approach makes SmartCare the only pool plan in Charleston that delivers year-round protection — without paying for unneeded visits.
I had no idea clear water could still be unsafe until SmartCare showed me. Now I don’t have to second-guess if it’s okay for my kids to swim — it’s always safe.
— Melissa R., Mount Pleasant
The peace of mind is worth every dollar. After a heavy storm, I got a text saying my pool wasn’t safe. By the next day, it was back in balance before we even planned to swim.
— David S., Daniel Island
I never realized how dangerous the wrong pH could be until I thought back to all the ear infections my kids had. Since switching to 843 SmartCare Service, I don’t stress anymore — I know the water is always safe.
— Stephanie W., West Ashley
Frequently Asked Questions
What makes SmartCare different from regular pool service?
Traditional service only checks your water once a week. SmartCare monitors your pool 24/7 using WaterGuru technology and Pool Brain reporting — giving you daily data, faster response, and safer water all year long.
How often do you visit my pool?
SmartCare adjusts by season: weekly in summer (Apr–Sept) and bi-weekly in winter (Oct–Mar).
Monitoring runs every day, so your pool stays balanced even between visits.
Monitoring runs every day, so your pool stays balanced even between visits.
Are chemicals included in the plan?
SmartCare is built for Charleston weather. Storms aYes! All standard balancing chemicals are included at no extra cost.
That means no surprise charges for chlorine, salt, or pH adjustments — ever.
That means no surprise charges for chlorine, salt, or pH adjustments — ever.
What happens if there’s a storm or chemistry problem?
SmartCare automatically detects changes in water chemistry or pump flow.
If your WaterGuru flags a risk, our team is alerted instantly and responds before your pool turns cloudy or unsafe.
If your WaterGuru flags a risk, our team is alerted instantly and responds before your pool turns cloudy or unsafe.
What’s included during each visit?
Each visit includes:
- Full water test & chemical adjustment
- Skimming, brushing, and vacuuming
- Basket cleaning & equipment inspection
- Pool Brain Report with photos, readings, and service notes
What does the equipment deposit cover?
The $500 refundable deposit covers your WaterGuru Sense S2 and Pool Brain Hub.
It’s fully refunded when the equipment is returned in good condition.
It’s fully refunded when the equipment is returned in good condition.
What if I need an extra service visit?
You get one emergency call-out per season included for urgent issues like equipment failure or unsafe chemistry.
Additional unscheduled visits are $75 each.
Additional unscheduled visits are $75 each.
Can I cancel the service?
Yes — SmartCare is a 12-month plan with a 30-day cancellation notice.
If you cancel, we’ll schedule a pickup for your monitoring equipment and refund your deposit once it’s returned.
If you cancel, we’ll schedule a pickup for your monitoring equipment and refund your deposit once it’s returned.
Do I have access to my pool’s data?
Absolutely. You’ll have access through the WaterGuru app and your Pool Brain client portal, where you can view chemistry readings, visit history, and technician notes anytime.
Ready for 24/7 Pool Protection?
With SmartCare, your family’s pool is no longer left to chance. You’ll get:
Always-safe swimming with 24/7 smart monitoring
Fast recovery after storms and heavy rain
Fewer chemicals and softer, healthier water
Year-round protection with seasonal care built for Charleston
Lock in your equipment and start SmartCare at winter rates ($199/month) before the season turns.
Quick Links
ClearCare Pool Service
Serving Areas
- Daniel Island
- Mount Pleasant
- Charleston
- Isle of Palms
- Folly Beach
- Goose Creek
- Johns Island
- Summerville
- North Charleston
- Hanahan
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